Cancellation Policy
Last updated: July 2026
Auto Parts Ocean (AutoPartsOcean.com) is a trade name of Viom Global Inc, a subsidiary of Revenue Dealer Martech Private Limited. Auto Parts Ocean is a marketplace that connects customers with third-party auto parts suppliers and does not process payments directly. This Cancellation Policy explains how and when an order may be cancelled.
How to Cancel an Order
You may request to cancel an order immediately after it is placed. To cancel, contact us as soon as possible with your order details at support@autopartsocean.com or (844) 764-2595, and we will relay the request to the supplier fulfilling your order.
Cancellation Timeframe
- Cancellation requests are accepted immediately after an order is placed, before the supplier begins fulfillment.
- Once a supplier has begun processing, packing, or shipping the order, a cancellation request may no longer be accepted.
- Orders that have already shipped are handled under the supplier's return policy rather than as a cancellation.
Refunds on Cancelled Orders
Where an order is cancelled before fulfillment and a payment has been made to the supplier, any approved refund is issued by the paying party and is typically processed within 1–2 business days. The time for funds to appear in your account depends on your bank or card issuer. See our Refund Policy for full details on refunds, returns, and damaged or incorrect items.
Contact
Revenue Dealer Martech Private Limited
Trade name: Auto Parts Ocean (AutoPartsOcean.com) — operated in the USA by its subsidiary Viom Global Inc
Plot No. D-107, Sector 2, Noida, Gautam Buddha Nagar, Uttar Pradesh 201301, India
Email: support@autopartsocean.com · info@revenuedealer.com
Phone: (844) 764-2595 (US) · +91 98991 55499