Return and Cancellation

Refund Policy
  • No refunds on special ordered parts.
  • All returns must be accompanied by original receipt.
  • Auto Partsdoes not cover labor charges.
  • Abuse, Commercial Use, Industrial Use Voids any and all warranties.

All Deposits and Booking Amount are taken in “good faith” and are non-refundable under any circumstances.

If any order cancelled other than performance related issue then restocking fees of 30% will be applicable.

 

If the order is cancelled after shipping, then restocking fees of 30% will be applicable along with the shipping charges.

 

If the order refused at the doorstep, then restocking fees of 30% will be applicable along with the shipping charges (to-and-fro)

Warranty Claim Procedure

In the unlikely event of a Head/Block/Transmission being defective, we will require the following to be emailed only to us: (ATTN: Claims or Queries emailed to sales@autopartsocean.com)

 

  • In order to activate the warranty, please provide the copy of the Driver’s License or any State ID (Photo ID)
  • We will require a detailed diagnostic report along with pictures of the described defective part from a Certified Mechanic only.
  • A copy of the Mechanic’s certification along with their contact information must be provided. We will contact the Certified Mechanic to ensure that the documents are legitimate; the Certified Mechanic may not be the individual who bought the engine from us. 
  • Once required paperwork will be emailedto us, we will make a decision on whether we will provide a refund for the damaged engine/transmission to be returned for a replacement. 
  • Neither shipping charges nor labor are covered under warranty. You must return the defective engine/transmission complete with no parts missing. 

 

If you have any questions or concerns regarding this warranty or any other type of questions, please feel free to contact us via email at sales@autopartsocean.com or can call us at +1833-374-5813

Auto Parts reserves the right to change or modify this warranty at any time. Detailed terms & conditions link will always be available on the order confirmation form.